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FAQs

What is your shipping policy?

We offer free Fedex ground shipping to contiguous states. Orders placed before 3pm are shipped same working day and guaranteed delivery within 3-5 business days. Shipping to other states or to Canada is not free. For shipping quote, please email us at info@zuhne.com with your zip code and item(s) of interest. A member of our support team will respond within 24 hours.

 

What is your return policy?

Undamaged products in original packaging maybe returned for a full refund within 30 days of the purchase. Buyer pays return shipping. After 30 days, a restocking fee of 20% will apply. Returns will not be accepted after 3 months have lapsed from purchase. Items under 'Specials' are not subject to free returns.

 

Do you have a bulk purchase program?

Zuhne has a bulk purchase program for architects, builders, contractors and resellers. We also develop and supply project-specific custom products. Please email us at info@zuhne.com for bulk or custom purchase enquiries.

 

What is T304 stainless steel?

304 stainless steel can be produced at different carbon levels - T304L (low carbon), T304 and T304H (high carbon). Carbon makes the steel stronger but also makes it less ductile. T304 is ideal for sink applications since it balances strength and corrosion resistance with machinability.

  

What does the limited lifetime warranty cover?

All Zuhne sinks are guaranteed for craftsmanship and material defects over the life of the product. Our faucets and range hoods come with a 5-year parts warranty.